The Chicago Transit Authority is teaming up with four LGBT community organizations to implement new training that will make the system and its workplace environment more inclusive and friendly for LGBT riders and employees. It also asks members of the LGBT community to share their experiences on the CTA with the organizations to help make the system better.
The Civil Rights Agenda, Illinois Safe Schools Alliance, Affinity Community Services and the Gender & Sexuality Center at University of Illinois at Chicago will lead the initiative with the CTA to make it “safe for all individuals and help prevent discrimination based on gender identity and sexual orientation,” according to a media release from TCRA Thursday evening.
The organizations will work with CTA officials at several levels to increase the quality of service provided to the community by rolling out the training to its approximately 10,000 employees for fiscal year 2012-13. The program will educate staff on discrimination based on sexual orientation and gender identity while providing guidelines for inclusive employment practices sensitive to the LGBT community.
Additionally, the training initiative will help ensure the company’s compliance with the Illinois Human Rights Act, the Cook County Human Rights Ordinance and the Chicago Human Rights Ordinance, which protects people from discrimination based on sexual orientation and gender identity.
The first-hand stories from the community will help humanize the efforts to create a better system and shed light on how the LGBT community actually interacts with the CTA on a daily basis, according to TCRA.
“By asking LGBTQ Chicagoans to provide feedback on their experiences related to discrimination, the organizations will work in partnership with the CTA to make the CTA a model of LGBTQ respect,” read the statement.
Over 530 million passengers used CTA services in 2011, according to its annual report.
To assist the initiative by providing a personal experience on the CTA, the groups ask for participation in their online survey.